Legal Documents

Jk99 Privacy Policy — Your data is safe with us

Everything about how your personal information is collected, used, and protected — laid out transparently. At jk99, your privacy always comes first.

Last Updated: January 1, 2026

How We Protect Your Information

A quick overview of the core pillars of jk99's privacy protection

SSL Encryption

Every data transfer is secured with 256-bit SSL encryption — the same level of security used in banking.

Secure Data Storage

Your information is stored on encrypted servers. Only authorized personnel can access the data they need — and strictly within defined guidelines.

Never Sold to Third Parties

Jk99 never sells your personal information to third parties. Your data is used solely to improve our services.

Minimal Data Collection

We only collect information that is strictly necessary to deliver our services. We do not ask for anything beyond that.

Regular Security Audits

Jk99's systems are regularly audited by independent security experts. Any vulnerabilities discovered are resolved promptly.

Your Consent Comes First

We obtain your explicit consent before using your data for any new purpose. You may withdraw your consent at any time.

1

Introduction & Scope

Jk99 (referred to hereinafter as "we", "jk99", or the "Platform") is an international online gaming platform. We place the highest value on our users' privacy and are firmly committed to protecting your personal information.

This Privacy Policy explains how jk99 collects, uses, stores, and protects your information when you use our website, mobile app, and all related services. By using jk99, you are considered to have accepted the terms of this Privacy Policy.

We comply with international data protection laws (including GDPR) and all applicable local regulations. Protecting the privacy of your data is both our legal obligation and our ethical commitment.

Applicability: This policy applies to both registered and unregistered visitors of jk99. By accessing the site, you fall under the scope of this policy.
2

What Information We Collect

Jk99 only collects information that is strictly necessary to provide our services. We believe in "less data, more security". A full breakdown of what we collect is listed below:

Type of Information Details Reason for Collection
Identity Information Name, date of birth, mobile number Account Creation & Age Verification
Payment Information Mobile Banking Number (bKash/Nagad/Rocket) Deposit & Withdrawal Processing
Technical Information IP address, browser type, device information Security & Fraud Prevention
Gaming Information Betting history, game logs, balance transactions Service Delivery & Compliance
Contact Information Support chat logs, complaint details Customer Service Improvement
Cookies & Tracking Session cookies, preference data User Experience Improvement

We never collect your full national ID details, bank account numbers, or other sensitive financial information, unless specifically required for KYC verification.

Our Assurance: jk99 never collects your full payment card number or CVV. Payment information is processed directly through your mobile banking provider.
3

How Your Information Is Used

Jk99 uses the information it collects for specific, legitimate purposes. All intended uses are clearly outlined below:

  • Account Management: To create, verify, and keep your account secure.
  • Payment Processing: To securely process deposits and withdrawals.
  • Customer Support: To handle your questions and complaints quickly and effectively.
  • Fraud Prevention: To detect unusual activity and keep your account secure.
  • Legal Compliance: To meet regulatory requirements and comply with Anti-Money Laundering (AML) rules.
  • Service Improvement: Statistical analysis to improve your gaming experience.
  • Promotional Communications: Offers and bonus information are sent only with your consent.
Important: Your information is never sold to third-party advertisers or misused for profiling purposes.

We follow the principle of "purpose limitation" — meaning data collected for a specific purpose will only be used for that purpose. If we need to use it for anything new, we will ask for your consent again.

4

Data Sharing & Disclosure

Jk99 never sells your personal information to third parties. However, limited data may be shared in certain specific circumstances:

  • Payment Provider: Only the necessary information to process transactions with payment processors such as bKash, Nagad, and Rocket.
  • Legal Authorities: When a valid order is received from a court or regulatory authority.
  • Security Partner: With fraud detection service providers — under strict confidentiality agreements.
  • Business Changes: In the event of a company merger or acquisition — you will be notified in advance.

Before sharing data with any third-party partner, a strict confidentiality agreement is required. They are bound to uphold the same data protection standards we maintain.

International Data Transfers: In some cases, your data may be transferred internationally. When this occurs, GDPR-compliant security measures are ensured.
5

Cookies & Tracking Technologies

The jk99 website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential Cookies: Used to maintain login sessions and ensure the site functions properly. These cannot be disabled.
  • Performance Cookie: To understand which sections of the site are used most frequently (anonymized data).
  • Preference Cookie: To remember your language preference and settings.
  • Security Cookie: To prevent fraudulent logins and CSRF attacks.

You can delete existing cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may affect certain features of the site.

Please Note: jk99 does not use third-party advertising cookies. Your gaming activity is never used to serve external advertisements.
6

Data Retention Period

Jk99 does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Active Account Data: For as long as your account remains active.
  • Financial Transaction Records: 5 years from the date of the last transaction (legal requirement).
  • KYC Documents: 3 years after account closure.
  • Customer Support Contact: 2 years.
  • Cookie Data: Session cookies — cleared when the browser is closed; persistent cookies — up to 1 year.

When the retention period expires, data is automatically deleted using secure methods. The same level of security applies to manual deletion processes as well.

7

Your Privacy Rights

You have full rights over your personal information. jk99 respects all of your rights and is here to help you exercise them.

Your Data Rights

Jk99 gives you full control over your data

Right to Access

You can request to see what information we hold about you at any time.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Portability

You may request a copy of your data in a machine-readable format.

Right to Restrict Processing

You may request that processing of your data be restricted while an investigation is ongoing.

Right to Object

You may object to the use of your data for marketing or profiling purposes.

To exercise any of your rights, contact our support team. We are obligated to respond within 30 days.

8

Minor Protection

Jk99 is intended exclusively for individuals aged 18 and over. Under no circumstances do we knowingly collect information from minors or allow them to use our Platform.

Age verification is carried out at registration. If we discover that a minor has created an account, it will be immediately closed and all collected data will be deleted.

For Parents: If you believe your child has been using jk99, please contact our support team immediately. We will act swiftly and delete all associated data.

We recommend using parental control software to restrict children's access to online gaming sites. To learn more about responsible gaming, visit our Responsible Gaming View Page.

9

Privacy Policy Changes

Jk99 may update this Privacy Policy from time to time. Changes may be driven by legal requirements, the addition of new services, or security improvements.

For significant changes, we will notify you through the following channels:

  • Pop-up notification upon logging in to the platform
  • SMS to registered mobile number
  • Updating the "Last Updated" date at the top of this page

Continued use of jk99 after any changes have been made will be considered acceptance of the updated policy. If you object to any change, please withdraw your verified balance before closing your account.

Recommendation: Visit this page regularly and check the "Last Updated" date. Staying up to date is essential to ensuring the security of your information.
10

Contact & Complaints

If you have any questions or concerns about our Privacy Policy, or wish to exercise your rights, please contact our Data Protection Team.

Ways to Contact Us:

  • Email: [email protected] (general inquiries)
  • Live Chat: Platform chat support (available 24/7)
  • Complaints Portal: After logging in, go to the Support section

We aim to respond to all privacy-related requests within 30 business days. Complex matters may take longer — but we will keep you updated on progress throughout.

Our Commitment: We take all privacy-related complaints with the utmost seriousness. If a complaint remains unresolved, you have the right to escalate it to an independent data protection authority.

For Responsible Gaming Choose jk99

Enjoy the best gaming experience with your privacy fully protected. Open an account today and start playing safely.

Frequently Asked Questions

Answers to Common Questions About the Privacy Policy

Never. jk99 does not sell your personal information to third parties under any circumstances. Your data is used solely for service delivery and security purposes.

Yes, you may exercise your "Right to Erasure." However, certain data — such as financial transaction records — must be retained for a specified period due to legal requirements. Contact support for more details.

With your consent only. During registration, you may choose to receive promotional messages. You can withdraw this consent at any time from your account settings.

Yes. In the event of a data breach, jk99 will notify affected users within 72 hours — as required by international law. We will provide a full account of what happened, what data was affected, and what steps are being taken.

Yes. Your gaming history is completely confidential. It may only be disclosed in response to a lawful investigation or a legitimate request from a regulatory authority. No other individual or organization can access your gaming data.
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